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Shipping and Delivery


Our website delivers throughout Italy by express courier. Delivery is guaranteed within the next business day to the shipping date across the national territory except for smaller islands and certain specific locations. You may also learn where your products are anytime thanks to the shipment code you will receive by e-mail. Parcels are delivered to customers directly by the courier. If COD payment is chosen, the courier will also collect the payment in cash, cashier's cheque or bank cheque. except as otherwise stated, available products will be dispatched first and those not in stock will be dispatched later, provided that shipping fees will be charged only once. Shipping fees are stated clearly during the purchasing process.
Caffè Haiti Roma has implemented a storeroom management system that ensures that no more than 4 days elapse between the receipt of an order and its processing. Courier delivery times are Mondays to Fridays, 9.00 am to 5.00 pm. Orders received on Saturdays and Sundays are processed on the following Monday; orders received during holidays will be processed on the following business day. In any case, delivery times are purely indicative and therefore not binding. Caffè Haiti Roma will not be held liable for any damage caused by a delay occurred during the transport.

In case of an event of force majeure, we will not be liable to the customer for delayed or missed deliveries and will be entitled to terminate in whole or in part the agreement, or to suspend or defer its performance.